SHIPPING POLICY

Effective Date: 30 September 2026
Last Updated: 30 September 2026

At MEKO TOYS, we carefully pack every order and ship across India using India Post, primarily through Speed Post, depending on the product/order weight, destination, and service availability.

How soon will my order be shipped?

Orders are generally processed and prepared for dispatch within 1–2 working days after order confirmation.

Orders placed on Sundays, public holidays, or during exceptional circumstances may take longer to process.

Once your order has been dispatched, tracking details will be shared where tracking is available.

How long will my order take to arrive?

Delivery time after dispatch depends on the delivery location, PIN code, product/order weight, applicable India Post service, and postal network conditions.

Since delivery times can vary by destination, we do not guarantee a fixed delivery timeline.

You can track your shipment using the tracking details provided after dispatch.

How will my order be shipped?

We primarily use India Post Speed Post.

The applicable shipping service may vary depending on the product/order weight, destination, and service availability.

How much does shipping cost?

Shipping charges may vary depending on the delivery location, product/order weight, and applicable shipping service.

The applicable shipping charge will be shown at checkout before you complete your purchase.

Do you offer Cash on Delivery?

Yes. Cash on Delivery (COD) may be available for eligible orders and serviceable locations.

Any applicable COD charges, limits, and availability will be shown at checkout.

COD availability may vary depending on the order, delivery location, and postal service.

How will I know that my order has been shipped?

Once your order has been dispatched, we will share the available tracking details with you.

You can use the tracking information to follow your shipment.

Can I change my delivery address after placing an order?

Please contact us as soon as possible if you need to change your delivery address.

We will try to accommodate the change before the order is dispatched. Once the shipment has been handed over to India Post, an address change may no longer be possible.

Please contact:

WhatsApp / Phone: +91 75388 13320
Email: orders@mekotoys.com

Please keep your order number ready.

What if my order is delayed?

Occasionally, delivery may take longer due to postal delays, weather, public holidays, remote locations, operational disruptions, or other circumstances beyond our reasonable control.

If your tracking information has not updated for an unusually long period, please contact us with your order number and tracking details.

What if I am unavailable when my order is delivered?

Delivery and re-attempt procedures are subject to the applicable India Post service and local delivery arrangements.

Please monitor your tracking information and contact us if you need assistance.

MEKO TOYS is not responsible for delays or failed delivery caused by an incorrect or incomplete address, incorrect contact details, or repeated unsuccessful delivery attempts.

What if my package arrives damaged?

Please contact us within 24 hours of delivery and share clear photographs and/or video of the package and product.

Please retain the packaging until the issue has been reviewed.

For the complete process, please refer to our Returns & Replacements Policy.

What if I receive the wrong or missing product?

Please contact us as soon as possible, preferably within 24–48 hours of delivery, with your order number and photographs/video of the package and its contents.

We will review the issue and assist you according to our Returns & Replacements Policy.

Do you ship internationally?

No. MEKO TOYS currently ships within India only.

Do you accept special delivery requests?

We are happy to consider special requests wherever possible.

Please contact us before dispatch at:

WhatsApp / Phone: +91 75388 13320
Email: orders@mekotoys.com

Special requests are subject to operational feasibility and cannot always be guaranteed.

Contact Us

For shipping-related questions, please contact:

MEKO TOYS
Rajpurohit Creations (MEKO TOYS)
34/36, Sree Meenakshi Complex,
Kamatchi Ammam Kovil Street,
Tiruppur, Tamil Nadu – 641604, India

WhatsApp / Phone: +91 75388 13320
Email: orders@mekotoys.com

Customer Support Hours:
Monday–Saturday, 10:00 AM–6:00 PM

CRAFTED FOR CHILDHOOD TO UNFOLD.