Privacy Policy

PRIVACY POLICY

Effective Date: 30 September 2026
Last Updated: 30 September 2026

At MEKO TOYS, operated by Rajpurohit Creations (MEKO TOYS), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use and protect information when you visit our website or purchase from us.

1. Information We Collect

We may collect:

  • Name, email address, phone number and billing/shipping address

  • Order and purchase information

  • Payment and transaction details

  • Information you provide when contacting us

  • Reviews, photographs or other content you voluntarily submit

  • Device, browser, IP address, pages visited and website interaction information

  • Information collected through cookies, pixels and similar technologies

Payment information is processed through Shopify and our payment providers. We do not store complete card numbers, CVV or banking credentials on our own systems.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Process payments and provide order updates

  • Provide customer support and handle returns/replacements

  • Improve our website, products and customer experience

  • Prevent fraud and maintain website security

  • Analyse website traffic and performance

  • Measure advertising campaigns and conversions

  • Send marketing communications where permitted and applicable

3. Shopify, Analytics & Advertising

Our store operates on Shopify.

We may use Google Analytics/GA4, Meta Pixel, Meta Ads, Google Ads and Google & YouTube to understand website activity, measure advertising performance, build or measure audiences and support remarketing.

These services may use cookies, pixels, tags and similar technologies to collect information about website interactions.

Third-party services process information according to their respective privacy policies.

4. Cookies

We use cookies and similar technologies for:

  • Essential website functionality

  • Shopping cart and checkout

  • Website analytics

  • Remembering preferences

  • Advertising and remarketing

  • Measuring marketing performance

You may manage certain cookies through your browser or available website privacy settings. Disabling essential cookies may affect website functionality.

5. Email & WhatsApp Marketing

We may use your email address or phone/WhatsApp number for order-related and customer-service communications.

Where permitted and where you have opted in, we may also send promotional messages, product updates, offers and restock notifications.

You may opt out of promotional communications at any time.

6. Sharing Your Information

We may share relevant information with trusted service providers that help us operate MEKO TOYS, including:

  • Shopify and technology providers

  • Payment processors

  • Shipping and logistics providers

  • Analytics providers

  • Advertising and marketing platforms

  • Customer-support providers

We may also disclose information when required by law or necessary to protect our customers, business or systems.

7. Customer Reviews & Photos

If you voluntarily submit a review, photograph, testimonial or other content, we may use it for MEKO TOYS marketing, website or social media with your permission and appropriate attribution where applicable.

8. Data Retention & Security

We retain personal information only for as long as reasonably necessary for orders, customer support, business records, security, legal and regulatory requirements.

We take reasonable measures to protect your information against unauthorised access, misuse, loss or disclosure. However, no online system can be guaranteed to be completely secure.

9. Children's Privacy

Our products are intended for children, but our website and purchasing process are intended for adults, parents or guardians.

We do not knowingly collect children's personal information for marketing purposes. Where applicable, we follow legal requirements relating to parental or guardian consent and children's data.

10. Your Privacy Rights

Subject to applicable law, you may contact us to:

  • Request access to personal information we hold about you

  • Request correction or deletion where legally permitted

  • Withdraw consent where applicable

  • Opt out of promotional communications

  • Raise a privacy-related complaint or concern

11. Grievance Officer & Contact

Grievance Officer: Jaipal Singh
Rajpurohit Creations (MEKO TOYS)
34/36, Sree Meenakshi Complex,
Kamatchi Ammam Kovil Street,
Tiruppur, Tamil Nadu – 641604, India

Email: orders@mekotoys.com
Phone / WhatsApp: +91 75388 13320
Support Hours: Monday–Saturday, 10 AM–6 PM

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

MEKO TOYS
CRAFTED FOR CHILDHOOD TO UNFOLD.